HELM is a logistics solution designed specifically for the humanitarian sector. For nearly 40 years, the Humanitarian Enterprise Logistics Manager has been purpose-built to support humanitarian, nonprofit, and NGO supply chains. Delivered as a modern SaaS platform, HELM brings together a full suite of logistics, finance, and compliance tools — ensuring organizations can manage every aspect of the supply chain with transparency, accountability, and confidence. From donor offers to last-mile delivery, HELM provides end-to-end oversight across global operations.

Donor & gift management

Donor Offer Management — capture, review, and approve donor offers with configurable workflows that ensure compliance with donor intent.
Gifts (GIK) — track the full lifecycle of donated goods, including restrictions, valuation, and reporting for complete transparency.

Procurement & inbound logistics

Requisitions & Purchasing — streamline procurement with built-in approval chains, vendor management, and purchase order automation.
Delivery Management — oversee inbound deliveries from planning to receipt, ensuring shipments arrive as expected.
ASN Inbound / EPCIS Inbound — receive shipments with serialized data, validating accuracy and compliance at the point of entry.

Warehouse & inventory control

Inventory Management (WMS) — a robust, configurable warehouse management system supporting barcoding, serialization, and multi-level units of measure.
Asset Management — track, maintain, and optimize organizational assets with complete lifecycle visibility.

Order fulfilment & outbound logistics

Standard & Retail Orders — manage diverse order types with flexible rules to meet the needs of partners, field offices, and beneficiaries.
Kitting (Production) — assemble kits or bundles from inventory with full traceability of components and costs.
Order Picking & Shipping — ensure efficient picking, packing, and shipment using barcode-driven workflows.
ASN Outbound / EPCIS Outbound — communicate shipment details with trading partners, supporting serialization and regulatory compliance.

Financial & compliance tools

Invoicing — generate accurate invoices supporting multiple currencies and donor requirements.
Maintenance (CMMS) — manage equipment upkeep with preventive and corrective maintenance scheduling.
Finance — automate financial flows with ledger-ready outputs and seamless integration with ERP and accounting systems.
First Databank (FDB) — integrate pharmaceutical data for accurate classification, valuation, and compliance.
Data Warehouse — consolidate data across modules into a central repository for powerful analysis and reporting.

Reporting & integration

Reports & Ad Hoc Queries — build tailored reports, explore datasets, and generate real-time insights for decision-making.
Labeling — create and manage compliant product, shipment, and asset labels with barcode support.
REST API — extend HELM with a powerful, configurable API that integrates with any system.
External Integration — connect HELM seamlessly to ERP, CRM, donor management, and other enterprise platforms.

For a module-by-module breakdown of everything HELM can do, explore the full HELM Details catalog.

Ready to see HELM in action? Schedule a demo to get a look at everything Humanitarian Software can do for you.

About HELM