HELM runs the world's most demanding humanitarian supply chains — tracking every donation, shipment, and dose from donor to last mile, with the compliance and accountability that funders require.
Trusted for nearly 40 years We've never lost a client
Integrates with the systems humanitarian operations already run on
Aid supply chains carry donor restrictions, gift-in-kind valuation, customs, cold chain, and regulatory traceability that off-the-shelf tools were never built to handle. HELM was — refined across nearly four decades in the field.
The HELM platform
Six tightly integrated modules cover the entire humanitarian supply chain — from the donor's gift to the last-mile recipient — on a single source of truth.
Total supply chain visibility and control, from donor and vendor coordination through sea freight, customs, and last-mile delivery.
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A highly configurable WMS with barcoding, mobile devices, ASNs, and multi-level units of measure for accuracy in complex operations.
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The gold standard for managing donated goods, with valuation, donor restrictions, audit trails, and end-to-end traceability.
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End-to-end pharmaceutical tracking with DSCSA serialization, EPCIS validation, and First Databank integration — from receipt to recipient.
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Robust transaction tracking with General Ledger-ready exports, interactive dashboards, and detailed audit trails for full accountability.
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A robust REST API with configurable templates that links multiple data sources and delivers tailored JSON for real-world complexity.
Learn moreWhether you move medicine, meals, or relief supplies, HELM adapts to the realities of your mission — the compliance, the partners, and the people who depend on you.
Coordinate donors, vendors, and last-mile delivery while meeting donor restrictions and country-specific compliance — getting aid where it's needed most.
Learn more Purpose-built for food banks: automated donation valuation, FEFO-driven rotation, and traceability for perishables across diverse partner networks.
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DSCSA serialization, cold-chain handling, and EPCIS-validated receipts with First Databank integration for compliant medical supply chains.
Learn moreFunders demand proof. HELM bakes the controls humanitarian logistics requires directly into daily operations — so compliance is a byproduct of doing the work, not a separate burden.
Complete management of donated goods — product valuation, intelligent order-building, and audit trails for full transparency and accountability.
Serialized receipts validated against EPCIS XML, aggregation and license plating, and full FDA DSCSA alignment from receipt to last mile.
Apply donor requirements, restrictions, and valuation rules automatically — assigning products to countries, programs, and projects with confidence.
Track every shipment from donor to last-mile recipient, with complete reporting down to every product and every delivery.
Extend the platform to partners in the field and connect it to the enterprise systems your finance and operations teams already trust.
Portessa extends HELM with secure, branded web portals so clinics, mission teams, and remote field offices engage directly in the supply chain — in real time, with no complex IT.
A robust REST API and event-driven messaging queue push real-time, General Ledger-ready data to your enterprise systems — via REST, SOAP, SFTP, or XML. Forty years of integration experience means no system is too modern or too legacy to connect.
Proven connections include
For nearly 40 years we have served NGOs, disaster relief agencies, and nonprofits with the technology and expertise to strengthen their supply chains — so they can respond faster, stay accountable to donors, and operate in the world's hardest places.
Talk to our teamDecades of partnership, decades of impact — proven across the most demanding humanitarian supply chains in the world.
Software is only half of it. Our team brings decades of field expertise to every implementation — the reason we have never lost a client.
Decades of field expertise analyzing operations and designing integrated plans that unite software and process for more effective aid delivery.
Learn more A structured deployment path with hands-on guidance at every step — the reason we have never lost a client.
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Solutions designed around your workflows and built to evolve — combining best practices with modern technology as your operations grow.
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An authorized Zebra dealer delivering scanners, mobile computers, tablets, and printers — preconfigured to integrate seamlessly with HELM.
Learn moreNew capabilities, integrations, and milestones from the HELM platform and our team.
Humanitarian Software reported 16.5% year-over-year growth in 2025, continuing a multi-year trend of 15%+ annual growth alongside strong client partnerships, and previewing 2026 HELM enhancements.
Read moreHELM now integrates with Microsoft Dynamics, letting nonprofits connect financial management to logistics while preserving financial oversight.
Read moreA new AI-driven feature auto-configures inventory items by scanning barcodes and pulling product data from trusted sources, cutting manual setup time.
Read moreBook a walkthrough and see how purpose-built logistics software moves more aid, with full donor accountability, from day one.
Prefer to talk? +1-864-642-2063