Privacy Policy

Effective Date: May 7, 2026

Humanitarian Software LLC (“Humanitarian Software LLC,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of the information entrusted to us. This Privacy Policy explains how information is collected, used, disclosed, and safeguarded when you visit our website (the “Site”) or interact with our services. By using the Site, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide Voluntarily. We collect information through contact forms, demo requests, newsletter subscriptions, webinar registrations, employment applications, and direct communications. This information may include your name, email address, phone number, organization name, job title, and any voluntary submissions.

Sensitive Information. Please do not submit sensitive personal information, protected health information, confidential beneficiary data, or other restricted information through public website forms unless specifically requested through a secure communication channel.

2. Cookies and Analytics

We use technologies such as cookies, pixels, and analytics tools to remember your preferences, improve functionality, analyze traffic, measure marketing effectiveness, and maintain security. Third-party providers may include Google Analytics and email communication platforms.

3. How We Use Information

We use information to operate the Site, respond to inquiries, provide information about our services, improve user experience, communicate with you, monitor security, comply with legal obligations, and protect rights and safety.

4. Customer and Platform Data

Humanitarian Software LLC may provide products or services to organizations operating in humanitarian, nonprofit, emergency response, or related sectors. Customers retain ownership and control of their organizational data, and we process that data solely to provide the contracted services.

5. Microsoft Services and Integrations

Where we integrate with Microsoft Azure, Microsoft 365, Teams, and the Power Platform, we do so in accordance with our contractual obligations and Microsoft platform requirements.

6. AI and Data Usage

Humanitarian Software LLC does not use customer data submitted through its platform to train public artificial intelligence models unless explicitly authorized by the customer. AI functionality includes safeguards and access controls.

7. Sharing of Information

We do not sell personal information. We may share information with service providers and vendors, for legal compliance, to protect security, and in connection with business transactions. We do not share personal information for cross-context behavioral advertising.

8. International Data Transfers

Information may be transferred to and processed in jurisdictions where we operate, subject to reasonable protective measures.

9. Data Security

We maintain administrative, technical, and organizational safeguards, including encryption in transit, access controls, least-privilege practices, infrastructure monitoring, vendor reviews, and secure cloud practices. No system or method of transmission over the internet can be guaranteed completely secure, and we cannot guarantee absolute security.

10. Compliance

Customers are responsible for determining whether Humanitarian Software LLC services are appropriate for their regulatory, legal, or organizational compliance obligations.

11. Data Retention

We retain information only as long as necessary for the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements.

12. Your Rights and Choices

Depending on your location and applicable law, you may have the right to access, correct, or request deletion of your information, object to processing, withdraw consent, and request information about how we process your data.

13. Legal Basis for Processing (EEA/UK Users)

Where applicable, we process personal data on the basis of consent, contract performance, legal compliance, legitimate business interests, and the prevention of fraud and security threats.

14. Children’s Privacy

The Site is not directed to children under 13 years of age, and we do not knowingly collect personal information from children.

15. Third-Party Websites

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party sites.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

17. Contact Us

Humanitarian Software LLC

If you have questions about this Privacy Policy or our data practices, contact us at info@humanitariansoftware.com.