Equipment Sales & Services
Complete technology solutions for your operations — pre-configured Zebra hardware, custom on-device apps, and end-to-end service that keep your teams running in the field.
HELM is more than just software. As a full-service authorized dealer for Zebra barcoding hardware, we provide a wide range of technology solutions that keep your operations running smoothly.
Turnkey devices, ready for HELM
Our catalog includes everything from handheld scanners and portable computers to rugged industrial tablets and label printers. Each device can be delivered fully configured to work seamlessly with HELM, so your team can start using them immediately without complex setup or additional integration work.
Beyond Zebra partnerships
While Zebra is our flagship partner, we also work with a variety of other leading hardware vendors. This flexibility allows us to recommend and deliver the best-fit technology for each organization’s unique needs. Whether your operations call for offline processing in low-connectivity areas, RFID solutions for advanced tracking, or equipment engineered for harsh environments, our team can provide a tailored solution.
Turnkey technology delivery
We don’t just sell hardware — we deliver turnkey technology solutions. Devices arrive pre-configured, tested, and optimized to work within your HELM environment. In addition, Humanitarian Software develops, installs, and supports custom applications that are loaded directly onto the equipment. These apps are configured based on the client-specific design created during the Site Analysis performed for your organization, ensuring that the hardware and HELM software solution work together seamlessly.
Service and support
Our role doesn’t end once the hardware is deployed. Humanitarian Software provides comprehensive service and support to keep your devices performing reliably in the field:
- Training — we train your staff to use the hardware and custom applications with confidence, ensuring your team is fully equipped from day one.
- Remote troubleshooting — our support team can diagnose and resolve many issues remotely, minimizing downtime and keeping operations moving.
- Maintenance and repairs — for more complex needs, we provide both preventative maintenance and repair services to extend the life of your equipment.
- Warranty coordination — we assist with warranty claims and vendor coordination, taking the administrative burden off your team.
- Upgrades and replacements — as technology evolves, we help plan and implement smooth hardware transitions to keep your organization current.
The result
With HELM and Humanitarian Software as your partner, you receive more than just equipment. You gain integrated technology solutions, tailored to your mission, supported by experts who understand your environment. From initial planning and configuration, through deployment and training, to ongoing support and upgrades, we ensure your teams have the right tools in hand to carry out their work efficiently, reliably, and confidently.
Ready to get started? Schedule a demo.